FAQ

Q: I'm not getting data back.  What should I do?

A: There are a number of reasons why no data is being returned. For example, (i) you may be over your rate limit, (ii) the information you're requesting isn't available yet (e.g. boxscores or recaps), or (iii) we currently don't provide the data requested (e.g. NCAA football rosters).  Please check the available data list to confirm that the FanFeedr API provides the data you are requesting. Next, check the HTTP responses and error codes to ensure your request format is valid and you are not over any rate limits. If you cannot find the answer to your issue, please post to our forum.

Q: I've found an inaccuracy in scheduling or scoring data.  Where can I report this?

A: A list of existing issues can be found at our issue tracker (coming soon). Please search this list, and also check the forums, before submitting an issue to see if it has already been logged or discussed.

Q: I do not see any soccer league ids. Where can I find them?

A: Soccer leagues such as MLS, EPL, and others are currently classified in our system as conferences. Please use the conferences resource to identify the appropriate UUID for the soccer league you wish to query.

Q: How do I get live scores?

A: The most recent score for an event is accessable via the event's resource at GET :events/:id where :id is the event's UUID.  A list of events currently about to start, currently in progress, or that just ended is available by using the event resource's collection method when attached to a parent resource at GET  :parent_resource/:parent_resource_id/events/live.

Q: How quickly do boxscores, recaps, and scores get propogated for events?

A: Boxscores and recaps typically are available five to ten minutes after an event has ended, but may take up to thirty minutes. Scores are currently available within five minutes for any given event in the available data list.

Q: Where can I report a bug or request a feature?

A: A list of existing issues can be found at our issue tracker (coming soon). Please search this list before submitting an issue or feature request to see if it has already been logged.

When submitting an issue, please provide as much information as possible to allow us to reproduce the problem, including all calls and returns that illustrate errors.