If you are encountering difficulties, please follow the course of action in the order listed below.

Please note that phone support is available for some paid plans.

Documentation

The official FanFeedr API documentation provides general guidelines on usage and resources.

Issue Tracker [coming soon]

Our issue tracker is open because developers using our API find defects, and we can resolve issues promptly in a collaborative manner. If you have a problem, please search the issues tracker to see if we are already aware of the issue. If you verify an issue report does not exist, please add it accordingly with as much detail as possible.

Forums

Our forums are the central location to ask questions, get answers, and express concerns. If you run into an issue or come across a tip that would benefit other developers, post in the appropriate forum thread. Please search open discussions before posting a new thread.

IRC

We can be reached via IRC at #fanfeedr on Freenode. Generally, a member of the FanFeedr API team is available from 10:30a-6:30p est Mon-Fri to answer your questions.

Twitter

Follow @fanfeedrapi for the latest updates on releases, bug fixes, and other issues. You may also @reply us with questions.

Email/Phone

Email and phone support is provided with certain tiered plans.